| | What is MOQ? |
| We have different MOQ for different products. More detail, you could check on each item.If buy for stock:any piece you want |
| | How can I get samples? |
| We would like to offer free samples for you test but you need bear the shipping cost, delivery time about 5-7 days . |
| | Why we can't normally browse your website? |
| Please, try to change the browser. choose IE 7, Google Chrome,Apple Safari,Mozilla Firefox are supported. |
| | Could I put my own logo on products ? |
| Sure, customers’ logo can be made by laser, engraved, embossed, transfer Printing etc. |
| | What's your main market ? |
| We self exported to Europe, South American and USA. |
| | Do I receive confirmation once I have placed an order? |
| Yes, once you confirmed your order ,you will get an email from system. The content of email is you have set up a new order. We will finish picking up the goods within 2-3 days. |
| | What payment methods accept? |
| We provide the easy and secure payment method: Paypal , Western Union, Moneygram, Bank transfer. |
| | What is your shipping charges |
| After we prepared your goods, we will email you the shipping cost according to your goods weight and express company which you choose. Please noted that we don't take any profit from shipment. |
| | Discrepancy in color and shape |
| What we sale are imitation jewelry, we hold the belief of making every effort to keep the jewelry color and shape same. It is normal that the color and shape of our jewelry occasionally come to be a little different from those pictures. |
| | What happens if i am out when you deliver? |
| If you are outside, not available to receive parcel, you should contact express company and inform the courier/carrier send to appointed person and place by you. Otherwise, when the courier/carrier can't contact you in 3 days, your parcel will be returned automatically. You will lose a lot. (Because when the parcel returned to us , you want to get it again, you need to pay shipping cost again. ) Pls. care this. Thank you. |
